Lighting Showcase in Shrewsbury, MA Closed now

Reviews about Lighting Showcase

• ★ ★ ☆ ☆ ☆

  August 16, 2019, by MrSquidsquad
  Both times I have visited the shop, it has been in disarray. Undeterred, I bought a light for the front of the house a few years ago. The most recent visit was for purchasing seven outdoor lights for a patio. Again the shop was in disarray and my wife and I started to walk out, but Albert stopped us and suggested we look through some catalogs. We spent about an hour going over the catalogs and picked out a few product numbers that we liked. Albert gave us the prices. We went home and looked at them again on the manufacturers website. We narrowed it down to one model and I returned to the shop to place an order. When I arrived, Juliana informed Albert that I had arrived. Albert's reply was, "I have no time for Mr. (my name)". At that I was ready to walk out the door, but Juliana asked if she could help me. Juliana was very nice, and very helpful and we were able to place the order. I made sure that Albert knew I was offended by his remarks. I left Juliana with instructions that my contractor would be picking up the lights while I was away. Today I got back and found out that this same Albert was trash talking about me to my contractor when he picked up the lights. This shop features good products, but Albert could do with some customer relations schooling. I will look elsewhere next time I need to purchase lighting.